Spruce Aesthetics + Infusion Bar (“Spruce”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our clinic, interact with us online or via SMS/text messaging, or otherwise engage with our services.
This Privacy Policy applies to all information collected through our website, social media, mobile platforms, appointment systems, promotional campaigns, and any SMS/Text Messaging services provided by Studio Nude.
Information We Collect
We collect personal information that you voluntarily provide to us when you:
Schedule an appointment or Subscribe to our SMS updates or marketing messages.
Fill out forms online or in person.
Contact us via phone, email, or chat.
Participate in promotional events or loyalty programs
Types of Information We Collect:
Personal Identifiers: Full name, phone number, email address, mailing address.
Medical Information: Treatment history, preferences, or health-related concerns (as required for services)
Transactional Data: Payment details, purchase history, and services booked.
Device & Usage Data: IP address, browser type, device identifiers, and usage patterns (for web-based interactions)
SMS Communications Data: Your opt-in status, message history, and preferences.
How We Use Your Information
We use the information collected to:
Confirm and manage appointments.
Send service-related reminders and updates via SMS or email.
Provide customer support and respond to inquiries.
Send marketing or promotional messages (only with consent)
Improve our services and customize your experience.
Comply with legal and regulatory obligations.
SMS/Text Messaging
Spruce uses SMS/Text Messaging for appointment confirmations, reminders, exclusive promotions, and updates. All messaging is fully compliant with the A2P 10DLC standard, CTIA guidelines, and the Telephone Consumer Protection Act (TCPA)
.
SMS Consent Requirements:
You will only receive messages if you have explicitly opted in via web form, in-person form, or keyword-based opt-in (e.g., texting “JOIN” to our number). Message frequency varies and may include appointment confirmations, promotions, event invitations, and updates.
Opting Out:
You may opt-out of SMS messages at any time by replying STOP to any message. To receive assistance or more information, reply HELP. Opting out will not affect transactional or legally required messages (e.g., appointment confirmations).
Message & Data Rates:
Message and data rates may apply depending on your mobile carrier. Studio Nude is not responsible for charges incurred by your mobile provider.
Mobile Information Sharing
No mobile information, including phone numbers, text messaging opt-in data, and consent, will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are kept confidential and are not shared with any third parties except as required to provide messaging services or as required by law.
Sharing Your Information
We do not sell your personal information. We may share limited data with trusted third parties only as necessary to perform services on our behalf:
SMS/Messaging platforms (e.g., Twilio, Go High Level) CRM and booking software providers.
Payment processors (for billing)
HIPAA-compliant third-party service providers
All third parties are contractually obligated to safeguard your data and use it only for the specified purpose.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Data Security
We implement industry-standard administrative, technical, and physical safeguards to protect your personal data. These include:
SSL encryption for online dataSecure access controls to customer databasesHIPAA-compliant software and secure messaging platforms
While we strive to protect your information, no method of transmission over the internet or SMS is 100% secure. We encourage you to take precautions to protect your own devices and login information.
Cookie and Tracking Practices
We use cookies, pixels, and similar tracking technologies to improve user experience, analyze website traffic, and support our marketing efforts. These technologies may collect information such as browser type, device information, pages visited, time spent on our website, and interactions with our content. This information helps us understand how visitors use our website and allows us to improve functionality, performance, and advertising relevance. Users may choose to disable cookies through their browser settings; however, doing so may affect certain features or functionality of the website.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal data, including:
Right to access your information. Right to correct inaccuracies. Right to request deletion. Right to opt-out of marketing communications.
To exercise any of these rights, please contact us using the details below.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn we have collected information from a minor without appropriate consent, we will delete it promptly.
Updates to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices, technology, or legal obligations. When we update, we will revise the “Effective Date” at the top of the policy and notify you if material changes are made.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Spruce Aesthetics + Infusion Bar
2006 E 3900 S Suite 1, Holladay, Utah, 84124, USA
Phone: (385) 402 - 8380
Email: [email protected]
Website: Www.Spruce-Spa.com